After recently completing an extensive six month engagement with Heritage Bank (www.heritage.com.au) 451 is delighted to have received a positive recommendation from CEO Peter Lock for our work on their key ICT Transformation project. As Peter explains:
“Heritage Bank developed a Strategic Plan in 2016 to transform the organisation, making it more member centric and providing a solid growth path forward. A key requirement to improving member services was a material improvement in the ICT function, and agreement to a Technology Roadmap for the coming years. We engaged 451 Consulting (451) to undertake an ICT Review and to develop a Roadmap for the department, as well as undertake a PMO Review, acknowledging the importance of both these functions going forward. Following endorsement by the Board, we further engaged 451 to fast-track the implementation of the ICT Review Business Improvement Opportunities over a six month period (to December 2016).
During this engagement, 451 have demonstrated they understand our industry, are trustworthy, and have been able to uplift our ICT service quality, IT staff capability and process maturity.”
Peter also nominated 451 as one of his organisations preferred, trusted advisors and capability partners to assist Heritage Bank going forward, and we look forward to working with his organisation in the future. This highly successful engagement also strengthens 451’s credibility in the Financial Services sector, which is one of our core market sectors alongside Government, Utilities and Education.